Annual Subscriptions

Purchasing an annual subscription of remote support is the best way to keep your computer(s) running without any problems.  This plan is especially useful for people or businesses that need to ensure their equipment is running smoothly and efficiently year-round.

By paying one simple fee per year, you are guaranteed to have a clean and reliable system. A year round subscription to remote support includes the following.

• Unlimited Online Computer Support
• Support for Other Electronic Devices
• Software Security for Your PC Remote Checkup

Ask us to check up on your computer via the Internet and we can remotely diagnose any issues with your software or with your operating system.  We can also remove viruses and spyware.  Checkups ensure that your equipment will continue to run smoothly.

Unlimited Online Support

Online support is available to you at all times by purchasing a remote support subscription.  We can enhance the speed and performance of your computer and provide support if a problem should ever arise.

Network Setup

Remote support will allow you to troubleshoot or set up with your wireless network by using remote access.  We can assist in the installation process, and diagnose functional or configuration problems to provide fast and reliable wireless internet. Internet Protection: Remote access allows a technician to update and enhance internet security programs on your computer.  This includes prevention and removal of security breaches.

Software Installation

We can install any new software you need on your computer via remote access. External Device Set-up: A year round subscription can assist you in the set up of linking mobile technology, or other devices quickly and efficiently.

Live Training

Remote support will allow you to achieve more with your computer by assisting you in increasing personal knowledge about the proper use and operating a computer.  This includes teaching you to use Windows 7, Office, media management utilities, OS X, and anything else you need to know.

*Although we refer to our services as unlimited, we reserve the right to terminate a customer’s access to remote support if it is determined that a customer is abusing the privileges that remote access allows.  The subscription may be canceled if it is discovered that a customer is using Palmetto Computer Services Remote Support for illegal purposes.