Remote Computer Repair

What is Remote Technical Support?

Remote Technical Support or Online Computer Support is a service that Anthony Scolaro, or fellow technician of Palmetto Computer Services, uses to connect to a client's problematic computer through an internet connection.  Anthony or the technician is then able to view and control the computer.  This eliminates the need for a client to set up an onsite appointment.  Remote Technical Support is the best way to solve your computer problems in the least amount of time.

Remote Support Plans

Incident Services

Emergency technical support, and one-time maintenance designed for clients without long-term IT needs.

Subscription Plans

Created and aimed towards users and businesses who require consistent support and maintenance.

Why Remote Support?

By accessing problematic computers from a remote location, we are able to greatly decrease our client's downtime, resolve problems on first contact and keep IT costs down.  We utilize LogMeIn Rescue, a unique tool to securely provide excellent customer service, is used to service small and mid-sized businesses.

Remote Computer Services

• Computer Training (Microsoft Office, XP, Vista, Windows 7 Administration, etc.)
• Troubleshooting of software and start-up errors.
• Get help fixing problems with Internet browsing and related errors.
• Resolve software and driver conflicts.
• Boost your PC’s speed and performance.
• Tutorials for client's may be done using LogMeIn Rescue and a telephone