Remote Technical Support or Online Computer Support is a service that Anthony Scolaro, or fellow technician of Palmetto Computer Services, uses to connect to a client's problematic computer through an internet connection. Anthony or the technician is then able to view and control the computer. This eliminates the need for a client to set up an onsite appointment. Remote Technical Support is the best way to solve your computer problems in the least amount of time.
Emergency technical support, and one-time maintenance designed for clients without long-term IT needs.
Created and aimed towards users and businesses who require consistent support and maintenance.
By accessing problematic computers from a remote location, we are able to greatly decrease our client's downtime, resolve problems on first contact and keep IT costs down. We utilize LogMeIn Rescue, a unique tool to securely provide excellent customer service, is used to service small and mid-sized businesses.